FAQ

DELIVERY

Sarg, how long does it take to receive an order of dog tags?

That would depend on where you live. Once we receive your payment, your dog tags are produced immediately–usually within 24 hours. The tags are shipped by US Mail. Our company is located in California, United States. So the average number of days for a shipment to New York is approximately 7-10 days. If the shipment is going to a California destination then the delivery time is approximately 3-5 days.

Sarg, I mailed in my payment and it has been 7 days, where are my dog tags?

PAYMENTS

Sarg, what currency is used for prices on this web site?

Sarg, can I pay with cash?

Sarg, which credit cards do you accept?

Sarg, can I order through the Internet, and send in a check or money order?

Sarg, I do not live in California, do I have to include sales tax?

Sarg, where do I mail in payments made by check or money order?

ORDER CONFIRMATIONS

Sarg, I placed my order through the internet, do I get some kind of receipt?

Sarg, I want to check on my order, what should I do?

Sarg, I have an "Order Confirmation", however when will my dog tags be shipped?

PERSONAL INFORMATION

Sarg, why do I have to include my e-mail address with my order? Can't you read my computer for that information in the form of cookies?

Sarg, once I order with your company will my name be "sold" to mail and phone solicitors?

DOG TAGS

Sarg, what do you stamp on the dog tags?

You can have anything you want stamped on the dog tags–it’s up to you. You can have your tags stamped just like the military with last name, first name, social security number, blood type, and religion. Please see our dog tag formats by clicking “Current Issue” or “Notched WWII Style”. However, you can personalize the text to include your birth date, code name, address, phone number, etc.

Sarg, why are there two dog tags in the complete set?

Sarg, can I have different things stamped on each tag?

Sarg, how many lines and letters are available for each tag?

Sarg, can you stamp capital letters and small letters?

Sarg, what are silencers?

Sarg, are silencers removable?

Sarg, what color of silencers does the military use?

Sarg, I ordered silencers separately and they are circular in shape. Dog tags are rectangular. These won't fit. What should I do?

Sarg, will black tags chip?

Sarg, what color of dog tags does the military use?

Sarg, will Brass dog tags tarnish?

Sarg, what is the difference between stamping and engraving? Aren't they the same thing?

The two processes are entirely different. Engraving merely scratches the surface to create text. Stamping actually changes the shape of the metal into the character just like the text on a credit card. In the stamping process, each letter must have its own die and thus the size and font of each letter is not easily changed. Authentic military dog tags are stamped. Stamped text can be either Emboss or Indent.

Sarg, what is the difference between Emboss or Indent?

Both are done through a stamping process and can not be produced by engraving. Emboss means the letters are raised from the surface–similar to the text on the front of credit cards. Indent, on the other hand, means the letters are pressed downward and could hold water. To see a picture of Emboss and Indent text, please look for the “See Text Type options” popup on any of the tag option pages.